Terms of service

Terms of Service – Smilehub SA

Last Updated: 01/03/2026

Welcome to Smilehub SA. By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website or services.

1. Overview

This website is operated by Smilehub SA. Throughout the site, the terms “we”, “us” and “our” refer to Smilehub SA. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Eligibility

By using this site, you confirm that:

  • You are at least 18 years old, or
  • You have permission from a parent or legal guardian

3. Products & Services

We strive to ensure all product descriptions, images, and prices are accurate. However:

  • We do not guarantee that all information is error-free
  • Products may be limited in quantity
  • We reserve the right to discontinue products at any time

4. Pricing & Payments

  • All prices are listed in South African Rand (ZAR) unless stated otherwise
  • We reserve the right to change prices at any time without notice
  • Payment must be made in full before orders are processed

Accepted payment methods will be displayed at checkout.

5. Orders & Order Cancellation

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit or cancel quantities per person or per order

If we cancel your order, you will be notified and refunded.

6. Shipping & Delivery

  • Delivery times are estimates and may vary
  • We are not responsible for delays caused by couriers or unforeseen circumstances
  • Risk of loss passes to you once the product is delivered

7. Returns & Refunds

Please refer to our Return and Refund Policy for detailed information.
We reserve the right to refuse returns that do not meet our policy conditions.

8. Use of Products

Smilehub SA products are intended for personal use only.
We are not responsible for misuse or failure to follow instructions provided with the product.

9. Intellectual Property

All content on this site, including:

  • Logos
  • Images
  • Product descriptions
  • Branding

is the property of Smilehub SA and may not be used without written permission.

10. User Conduct

You agree not to:

  • Use the site for illegal purposes
  • Violate any laws or regulations
  • Attempt to hack, damage, or disrupt the website

11. Limitation of Liability

Smilehub SA will not be liable for:

  • Any indirect or consequential damages
  • Loss of profits, data, or business
  • Any issues resulting from misuse of products

Use of our products and services is at your own risk.

12. Privacy

Your submission of personal information is governed by our Privacy Policy.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on the website.

14. Governing Law

These Terms are governed by the laws of South Africa.

15. Contact Information

For any questions about these Terms, please contact us:

Email: [Insert Email]
Business Name: Smilehub SA